Frequently Asked Questions
Yes, we issue sales invoices to all customers. Please keep them upon receiving your order for warranty purposes.
Standard shipping typically takes 1 to 2 business days.
Yes, all items are 100% authentic and brand new, direct from the brands. Sealed and authentic.
We accept all major credit cards, cash (instore only), bank transfer, and other E-wallet providers.
All items have warranty. Duration will depend on the brand and item. For concerns please contact us or the brand’s authorized hotline.
Please contact us immediately if you need to modify your order. We'll do our best to accommodate changes before shipping.
For defective items, we require the brand's service personnel to conduct an inspection and create a report. If the product is deemed defective, replacement of parts or replacement of unit will be coordinated with our service team.
You can reach our customer support team via our landlines or our facebook page.