Shipping & Returns Policy
Shipping Information
Processing Time
Orders are processed within 1-2 business days. Orders placed on Sundays or Holidays will be processed the next business day.
Delivery Time
Standard shipping takes 1 to 2 business days (Depending on the item ordered).
Shipping Fee and Shipping Areas
All orders are subject to shipping fee depending on the area. Fair N Square's delivery trucks can currently ship to NCR+ areas. For outside NCR+, Transportify and Trucking Services will be used.
Liability
Fair N Square's will not be held liable for any failure to deliver the product due to circumstances beyond its control, including:
- Unavailability of cardholder or authorized representative
- Incomplete or incorrect address
- Force majeure or act of God including calamity or bad weather condition, strikes, etc.
Returns & Exchanges
Return Window
Replacement of unit due to change mind is not allowed. Only defective goods can be returned or exchanged. Items can be returned or exchanged within 7 days of the delivery date.
Items must be in its original delivery condition. Items must be unused and complete with all its original packaging. The original copy of Sales Invoice must be returned as well upon return or exchange of item.
Return Process
If the item was defective, kindly contact us at our telephone lines, or our Facebook page. Our customer service team will get in touch with you to investigate and provide you with instructions on the matter.
Refunds
Refunds are processed within 5-7 business days after we receive your return. Original shipping costs are non-refundable.